Frequently Asked Questions
Short, practical answers to common questions about the app, licensing, and data.
What exactly does this software do?
BuildItTV Product Pricing Studio helps you calculate profitable selling prices for woodworking and CNC products by combining your fixed costs, machine costs, material usage, labor, packaging, and fees into one clear pricing workflow.
Is this a subscription?
No. This is a one-time license. You pay once and can use the current v1.x series as long as you like on the activated machine.
How many computers does one license cover?
One license is intended for one computer. If you replace your computer, you can contact support to request a license transfer.
Does the app work offline?
Yes. After activation, the app works entirely offline. You only need internet for downloading the installer, sending your activation email, and optionally checking for updates.
Will my data be erased when I install an update?
No. All user data (
The installer only updates the program files and does not overwrite your data files.
BusinessData.json and your ProductImages) are stored in your AppData folder:C:\Users\<YourUser>\AppData\Local\BuildItTV\ProductPricingStudio\The installer only updates the program files and does not overwrite your data files.
Where are my product images stored?
As of v1.1.0, product images are stored in:
This ensures you have permission to add and manage your own images without running into “Access Denied” errors.
C:\Users\<YourUser>\AppData\Local\BuildItTV\ProductPricingStudio\ProductImages\This ensures you have permission to add and manage your own images without running into “Access Denied” errors.
Can I import my existing products or materials from CSV?
Not yet. The current version supports CSV export so you can back up or analyze your data. CSV import for materials and products is planned as a future major feature (targeted for v2.0).
Can I use this for one-off custom projects?
Yes. The Pricing page works great for custom jobs — just enter the real material usage, machine time, and labor time for that job, and the app will give you a cost and suggested selling price based on your target margins.
Does this replace my accounting or bookkeeping software?
No. This tool is focused on pricing and job profitability, not full accounting. You should still use your accountant or bookkeeping software for taxes, invoicing, and financial reporting.
What if I change my fixed costs later?
You can update your Fixed Costs at any time. New pricing calculations will use your updated overhead, which is exactly what you want as your business grows.
Do you offer refunds?
Because this is digital software delivered electronically, all sales are typically final. If you experience technical issues preventing you from using the software, please contact support and we’ll do our best to help.
How do I contact support?
Email: support@buildittv.com
Please include your Device Name, Activation Code (if applicable), Windows version, and a brief description or screenshot of the issue.
Please include your Device Name, Activation Code (if applicable), Windows version, and a brief description or screenshot of the issue.